Case Studies – Building High Performance through conversation

“The Transformation Agency partnered with us on a new programme to build high performance conversations across the business. What I love about the way they work is that they really listen and understand what your needs are, what you want to achieve as an outcome and then truly partners with you to design and deliver what is right for you and your business. We built a programme that was highly interactive, that focused on great conversation and how to build this into the workplace every day. Helping managers build and practice feedback skills and to use these every day, not just once a year. The Transformation Agency took the lead on the design of the programme, utilising World Café principles, with the belief that the answer is in the room and then used her excellent facilitation skills to enable real practical interactive learning for the participants”.

Tracey Gray, People Director, emap

“We delivered the programme to around 300 managers across the business (including our senior managers and our CEO Team) and the feedback has been immensely positive. People are taking more care with the conversations they are having and recognising that if they choose carefully their input and response that they get different outcomes. The Transformation Agency’s skills are not only in the excellent design principles that they brought, but also in their ability to listen and flex with each group that they trained, challenging and supporting in equal measure and doing all this in the context of our company culture and values. People walked away with the ability to immediately put their learning into practice, and did! I would highly recommend The Transformation Agency to anyone who is looking for someone to work with to design and deliver a programme that is relevant for you – don’t expect off the shelf solutions – but do expect something that will really make a difference to your business.”

Tracey Gray, People Director, emap